Public authorities

More efficient administration and citizen dialogue

Authorities are democratically governed at the national level and are not suitable for autonomous government. On the other hand, increased employee involvement and good citizen dialogue can contribute to more efficient working methods, cost savings and quality improvements.

PROBLEM

Authorities are and must be top-down in order to maintain law and order in Sweden. However, as an employee, simply obeying and executing without influence risks leading to low morale. Studies show that we spend an average of 2 hours a day working, and in civil service jobs where we spend a lot of time in front of the computer, we sometimes spend up to half the working day working [1]. Low engagement increases risks of disloyalty and corruption.

THE SOLUTION

With good digital democracy tools, public authorities can ensure that civil servants at least have a strong voice on all issues where there is scope for co-determination, thus increasing the willingness to work, efficiency and innovation in public administrations. It also makes it possible to involve citizens in the process of evaluating, making suggestions and actively improving the way public authorities work.

Why digital democracy?

  • Influence creates commitment
    Use Flowback - our digital democracy tool - and give your employees real influence on issues such as working methods, working environment, efficiency and quality improvements. Employees who have a say in their working day are engaged, motivated and take responsibility.
  • Increased transparency
    By making government decisions and public documents available online in a standardized, transparent and usable way, public authorities can improve the efficiency of their document management while enhancing the possibility of follow-up and participation.
  • Predict the future
    Avoid blindly buying the advice of expensive consultants and advisors who may be based on a cognitive bias or ignorance about your agency. Instead, harness the collective intelligence of your civil servants through a prediction marketplace to support your decisions.
  • Engaging citizens
    Involve citizens in the improvement process by collecting their experiences, opinions and suggestions as a basis for further optimization.

References

[1] https://www.svd.se/a/a72aedbb-d4e6-3893-8f09-94088f5a0929/sa-mycket-maskar-vi-per-arbetsdag

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The Digital Democracy Association is a non-profit association that is religiously and politically independent. It aims to support and promote effective democratic organisation of people at all levels: from small networks and organisations at grassroots level to large companies, political parties and organisations at national and international level.

Its ultimate goal is a world in which everyone's influence and participation is maximised in a way that is compatible with high flexibility, efficiency and power to act in human co-operation and organisations. The Association's sub-goals are to (i) develop innovative open-source tools for digital democratic organisation (ii) disseminate knowledge and stimulate interest in effective democratic decision-making and organisational practices (iii) support organisations and companies to improve their internal democracy.

(C) 2022 THE ASSOCIATION FOR DIGITAL DEMOCRACY 802538-9241

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